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If you do not receive the activation email, please check your JUNK or SPAM folder or contact support at email@example.com.
Welcome on Casino! Complete this registration to be able to play for real on all the games!
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Starwin Casino is operated by Viral Technology N.V. which holds a gaming license from Curacao and their head office is at
Viral Technology N.V.
Landhuis Groot Kwartier,
Groot Kwartierweg 12.
Click here to view copy of license.
Payment processing is done by Viral Interactive Limited, Cobalt House, 2nd Floor, Notabile Road, Mriehel, Malta
If you have any questions and quires about Starwincasino please write us, via our Contact page.
1. By clicking the submit button on the registration page, provided You are 18 years of age or more, you will be deemed to have manifested your consent to enter into the following agreement with StarWin Casino , and to accept its terms and conditions (T & C'S). Please read the agreement carefully, or consult legal counsel in your jurisdiction if you have any doubts about your rights and obligations, and keep a copy for your records.
2. From time to time, certain provisions of the T & C'S may change and they will be updated accordingly. The date of the most recent update to the T & C'S will be posted at the top of this document. Each change will be effective immediately, and you will be deemed to have accepted such changes without special notification from StarWin Casino.
3. The purpose of this Agreement is to regulate the legal relationship between you and StarWin Casino, once you have entered the StarWin Casino website (hereinafter the Websites) and placed your bet.
4. StarWin Casino and the User shall not commit or purport to commit the other to honour any obligation other than is specifically provided for by these T & C'S.
5. In order to register with StarWin Casino you must be 18 years of age or older. StarWin Casino reserves the right, at its own discretion, to conduct checks concerning your details to ensure they are correct, and shall be entitled to demand further evidence as to Your age at any time in the future and to suspend and/or terminate Your participation in a bet in the event that StarWin Casino has grounds to believe that You are a minor.
6. Your username and password must be kept confidential at all times. Should you inadvertently let someone else know your login details you shall contact StarWin Casino immediately. You are responsible for any unauthorized use of your account and for any bets placed on your account.
7. You may only register one account. There is a limit of 1 account per household. StarWin Casino reserves the right to investigate, close and confiscate any winnings from one or more accounts if multiple accounts have been opened in order to create fraud or bonus abuse. When registering an account, the credit card holder`s name must match exactly the name of the account.
8. Only you, as the account holder, may operate his/her registered account. Any other person must have the expressed consent of both the account owner and StarWin Casino to access a specific account.
9. If you receive winnings to multiple accounts, StarWin Casino has the right to investigate the winnings for up to 30 days before reaching a decision whether to deduct any monies from it.
10. For disputes concerning registration and accounts see Applicable Law / Jurisdiction and Disputes below.
11. Under no circumstances will StarWin Casino award winnings to any other person other than the owner of the account, who can claim the winnings.
12. You will ensure that your personal details are always kept up to date on your StarWin Casino account.
13. StarWin Casino will not discloses details of your net winnings. If you reside in a jurisdiction where your winnings are taxable, you must, at your own responsibility, keep track of those winnings and report them to the proper authorities.
The User declares and warrants that:
14. You are 18 years of age or older.
15. You are not a permanent resident or citizen of Curacao.
16. You are SOLELY and SEPARATELY responsible for complying with the laws of the jurisdiction that governs the locality you reside in.
17. All of Your details contained in the Account Form submitted to StarWin Casino are true and correct.
18. You will participate in betting or gambling solely on behalf of yourself and not for any business use, or use by others.
19. You will not bet with multiple e-mail addresses nor use any other device to play multiple times or as a multiple `user', and You fully aware that should You attempt to bet with multiple e-mail addresses under multiple identities or use any device to create multiple accounts, You will be disqualified.
20. You fully understand the methods, rules, and procedures of participating in the bet as specified in the Betting Rules and Regulations.
21. You are fully aware that there exists a risk of losing money when placing a bet.
22. The source of the funds used by you for placing bets is not illegal.
StarWin Casino declares and warrants that:
23. StarWin Casino, an International Business Corporation incorporated under the laws of Curacao, is fully licensed and regulated by the laws of that country, for the purpose of conducting the operations.
24. StarWin Casino’s operation is directed only towards `users' who by the laws of their home jurisdiction are not prohibited from betting on the Websites.
25. All personal details of all `users' will be held in confidence as described in the privacy statement.
26. StarWin Casino. will not be liable in the following scenarios: (i) in the event of force majeure; (ii) the failure of StarWin Casino `s servers or any part thereof; (iii) for delays, losses, errors, or omissions resulting from failure of any telecommunications or any other data transmission system; (iv) for any loss as a result an outbreak of hostilities, riot, civil disturbance, or acts of terrorism that disrupt StarWin Casino ; (v) for the acts of Government or authority (including refusal or revocation of any license or consent); (vi) for fire, explosion, flood, theft, malicious damage, strike, lockout, or industrial action of any kind.
27. Using the strongest encryption technology available, StarWin Casino has made every reasonable effort to ensure that all the data, including passwords, user names, and payment details, including credit card information, submitted by You are thoroughly secure against third party access or tampering while transferred on the internet. StarWin Casino is not liable for any exposure of such information due to unauthorized and illegal access of the Websites, or any other occurrences that might happen due to the exploitation of such information by criminal activity that is beyond our control.
28. Employees and Consultants, and their immediate families, of StarWin Casino, are not eligible to participate in betting on StarWin Casino.
29. Placing a bet shall be made exclusively in accordance with, and governed by, StarWin Casino. Rules and Regulations are updated from time to time, including, without limitation, in respect of the betting rules, payment procedures, and payoffs of winnings.
30. StarWin Casino shall not, in any way, be responsible for any acts or omissions made by Your Internet Service Provider (ISP) with whom You have contracted to gain access to the Websites, and StarWin Casino shall not be a party to any dispute between You and the ISP, nor shall any such dispute have any effect on the obligations of User under this Agreement.
31. StarWin Casino holds the copyright to the text and graphics provided on the Websites. You undertake to respect all applicable copyrights and/or trademarks related to the Websites, and to exercise all necessary prudence in the use of the websites and security measures.
32. Reference on the Websites, to any products, services, processes, hypertext links, or other information, by trade name, trademark, manufacturer, supplier, or otherwise, does not constitute or imply StarWin Casino endorsement, sponsorship, or recommendation.
33. StarWin Casino is not responsible for the accuracy of the content of any pages or advertisements, or any violation of any applicable laws, orders, rulings or regulations arising anywhere in the world from where the advertisements or pages can be accessed.
34. You may terminate this Agreement at any time by notifying StarWin Casino in writing that you wish to close the account.
35. StarWin Casino may, at its own discretion, edit or terminate this Agreement at any time.
36. Upon termination of your account StarWin Casino will use its discretion to refund deposits made on the account
37. Termination by User or StarWin Casino as above shall be without prejudice to recovery by either party of any amount legally due by the other party in virtue of this Agreement.
38. This Agreement, the interpretation and execution thereof, and the relationship between the parties, shall be governed by, and construed in accordance with, the laws of United Kingdom.
39. You shall verify you account balance before betting. When you have verified and accepted your account balance, you agree that all previous transactions are correct and that you do not have any claims against StarWin Casino in connections with bets or winnings. Any claims or disputes must be settled before making any further betting and within THREE (3) days from the date of the bet in dispute.
40. For quality and coaching purposes, StarWin Casino reserves the right to record phone conversations.
41. In all cases of dispute, both parties agree that the tape recording or file tape back-up shall serve as the final authority in the dispute and all bets will be adjusted accordingly.
42. Any claim or dispute arising either directly or indirectly out of this Agreement shall be brought before the competent court of the country of United Kingdom, which court shall have exclusive jurisdiction.
General Bonus Terms
1. Only one account may be opened per (i) customer, (ii) IP-address and/or (iii) household.
2. If nothing else is mentioned in the promotion, normal bonus conditions apply. The bonuses are given as casino chips and can be cashed out. The normal playthrough requirements unless otherwise stated will be forty times the bonus and deposit...
3. Bonuses are automatically credited to your account unless otherwise specified.
4. The Sign up Bonus will be restricted to a maximum cashout amount of €/$/£ Two thousand at the time of a withdrawal and all no deposit bonuses and free spins, are subject to a max cashout of €/$/£ Fifty .
5. In order to receive the "Refer a friend" bonus your friend must send us an email after he/she has made the first deposit. Email is to be sent to support and include your full name and username; we must receive this email within 7 days after account was opened.
6. StarWin Casino reserves the right to remove/deduct any bonuses in cases of error, fraud or breach of any other general terms and conditions. StarWin Casino always has a right to cancel bonus availability for any specific user.
7. In the event of any type of bonus abuse, as such shall be determined by StarWin Casino, we reserve the right to discontinue the player's StarWin Casino membership and prevent the player from accessing StarWin Casino in the future. Players who only utilise the bonus credits and never deposit without using bonus credits will be regarded as a bonus abuser and all winnings will be forfeited..
8. In the event that StarWin Casino deems that any players acting in a group are or have attempted to abuse any bonus offer(s), we reserve the right to block all relevant accounts and indefinitely retain the funds therein.
9. StarWin Casino reserves the right to withhold any withdrawals and/or confiscate all winnings and bonuses for irregular play. The wording "Irregular play" may include but is not wholly restricted to any one or more of the following types of play:
- Placing single bets equal to or greater than 10% of the value of the bonus credited to the player account.
- Using the double-up feature to increase bet values
- Placing even money bets on Baccarat, Blackjack and Roulette
10. For the purpose of all promotions, not all games contribute to the wagering requirement. Wagers made on slots, Keno and Scratch Cards contribute 100%. Video Poker contribute 10% and all other games eg... card and table games contribute 0%. Any bonus wagered on ineligible games (0% wager contribution games) will have all winnings forfeited.
11. All purchase deposit bonuses have a max win subject to fifteen times the purchase amount.
12. All language versions of these terms and conditions should reflect the same principles. The original versions have been drafted in English and in the event of any conflict between the different languages versions of these terms and conditions, or any other terms, conditions or rules appearing on the website, the English language version shall prevail.
THIS AGREEMENT IS DEEMED ACCEPTED AND SIGNED BY YOU ON THE DATE ON WHICH YOU SUBMITTED THE REGISTRATION FORM.
For most players, online gambling is simple and fun entertainment. Unfortunately, some of them are not old enough to play. Others may even develop an addiction to it. As a website offering online gambling activities, StarWin Casino is committed to develop a responsible gaming environment for all its members.
StarWin Casino places responsible gaming on top of its priorities. Indeed, members of our staff are trained to identify addiction problems and respond in the best possible way to help compulsive players. Different options may be proposed, such as:
- Tools and systems to protect players suffering from addiction,
- Providing contacts to organizations specialised in treating addiction problems and accompanying players.
The law prohibits anyone under the age of 18 to open an account or play on StarWin Casino . Measures have been taken to ensure our online casino doesn?t attract underage players. Our software, for example, prevents the registration of anyone under 18. However, if you are concerned anyone under 18 is using your computer to play our games, you have the following options at your disposal:
- Monitor children/underage people who have access to your computer when you are connected to StarWin Casino
- Block gambling sites to underage users with specialised applications, such as Cyberpatrol
- Keep confidential all information regarding your player account and your credit card details
- Do not use the save password option when browsing sensitive websites
- Create different profiles for anyone accessing your computer so that nobody has direct access to your personal information?
If you know a player under the age of 18 who uses StarWin Casino , please contact our customer service immediately. Bear in mind nobody under 18 is eligible to claim back any potential winnings from StarWin Casino .
Most players bet within their means. Sometimes, a player can no longer control himself and becomes addicted. To avoid this behaviour, we advise you to follow these precepts:
- Consider gambling as an entertainment only.
- Your potential losses are the cost involved in playing the game and your winnings are bonuses.
- Set yourself a time limit not to be exceeded before starting a game session
- Set yourself a loss limit and stick to it. Allocate an amount you can afford to lose.
- Consider losing. Indeed, statistics are not in your favour.
- Learn about the warning signs of an addiction problem so you can avoid it.
- Under no circumstances you should borrow money to gamble.
- Keep a social, family and working life as rich as possible. Gaming should not be a loophole.
- Never try to cover your losses. Keep in mind that your losses are part of the game and trying to recover them at all cost will make you lose even more.
On regular basis, you should ask yourself some basic questions to check your motivation to play. Here are the most important ones:
- Does your gambling activity interfere with your work, social life or family?
- Do you play again when you have big losses?
- Do you sometimes bet under the influence of alcohol or drugs?
- Do you gamble to escape a routine or problems in your day-to-day life?
The more positive answers to these questions you have, the more you should be aware about compulsive gambling and how to treat it. You can contact a specialised organization like Gamble Aware, Gamblers Anonymous Gambling Therapy or Gamcare to learn more and receive assistance.
If you want to stop playing for a while, you can also contact our customer service by asking to temporarily close your account. Just let us know the length of the rest period you would like to take, whether that is seven days, one month, six months or more, it is all up to you. During this period, you will not be able to log in to your account. When you decide to have a rest period, you receive a confirmation by email within 24 / 48 hours. This email will confirm your request and remind you of the start and end date of your rest period. You will also receive information on how to re-open your account. If you do not receive this email, please notify our customer service immediately.
If you would like more information on responsible gambling or would like to talk further about your addiction problems, we invite you to get in touch with a member of our dedicated customer support team.
During the registration process and when you subsequently use your StarWin Casino account, specific Personal Data ("Personal Data") is collected including, but not limited to, first and last name, date of birth, credit card Data, home or other physical address, email address, phone number or other contact Data.
Your Personal Data is held by us on servers based in Curacao and elsewhere from time to time.
All of your Data is collected and stored in a secure and protected environment and is correct as it is provided. You are entitled by law to have a copy of the Personal Data recorded and to have any Personal Data corrected. You may change your personal details at anytime by sending us an email to firstname.lastname@example.org. Disclosure of your Personal Data will only take place in accordance with applicable laws.
Due to the nature of the internet, its use to collect and transfer Personal Data it may necessitate the transmission of your Personal Data outside of the EEA. By using this site you acknowledge and agree to our use of your Personal Data in this manner. We do not collect your Personal Data when you use our Site without your knowledge or rent, sell or trade your Personal Data to any third party.
You may "opt out" of receiving any promotional communications either by choosing to opt out where such option is made available on the Site or in an email you receive from us, or at any time by sending an email to email@example.com
Your security as a customer is of the utmost importance to us. Online security measures such as passwords and account numbers are used when all transactions take place to ensure that no one can gain access to your financial or personal details.` When you open an account at StarWinCasino.com, your details are fully encrypted by the strictest 128-bit SSL encryption for total security. When Personal Data is transferred over the Internet, we and our e-commerce partner use 128-Bit Secure Socket Layer Encryption Technology to ensure the security of all Personal Data.
All commercial transactions at StarWinCasino.com are facilitated by Lateral Payment, the internet?s premier e-cash merchant. They provide our Customers with safe and secure e-cash and play an active role in fraud prevention and detection. Their aim is to ensure the integrity of client?s accounts and safeguard payments made to you. Risk sentinel, advanced fraud-management software that protects StarWin Casino customers from online fraud, has been implemented to provide you with ongoing protection.
To protect us and any other users of the Site against fraud including use of stolen credit cards, or any other fraudulent or criminal activity (including any chargeback or other reversal of a payment) we may check your details against, and share Personal Data with other online gaming sites, banks, credit card companies and other fraud prevention agencies. In addition, money laundering legislation requires all financial institutions to collect and record Personal Data to confirm a customer?s identity and to report any transactions arousing suspicion.
Cookies are small files of Data which are stored on your computer. On your first visit to the Casino a piece of Personal Data called a cookie will be sent to your browser for the purpose of tracking your navigation patterns. You can disable cookies by changing your browser settings. However, please note that the functionality of our website will be impaired.
Please also visit our rules, terms and conditions covering the use and limitations of liability governing the use of the StarWin Casino web site and software.
We will get back to you as soon as possible.
You can choose from following options:
The following is a list of the FAQs in the casino. If you have any questions which are not covered by these sections, please feel free to contact support.
A: After log-in, go to cashier and choose your preferred deposit method. We accept: Credit Cards (Visa, MC), Moneybookers and Bank Wire.
A: You may request a withdrawal from Cashier at any time. Minimum withdrawal is €50 and transactions are usually processed within 48 hours.
A: Euro, USD, GBP.
A: We are licensed for operation in Curacao, and all our games are fully certified.
A: You can play with free money for fun or open a new account, make a deposit and play for real cash.
A: We use a certified gaming random number generator to randomly produce the gaming results. Also, all games are fully certified by TST which guarantees the highest standards online.
A: All players are welcome at StarWin Casino, but due to gambling restrictions we can't accept players from the following countries: Curacao, United States of America.
A: To retrieve your online casino password, send an email to firstname.lastname@example.org with the following information: Your first and last name and the email address you have registered with.
A: If you get disconnected while in the middle of an online casino game and are unable to reconnect to the online Casino, you will simply be logged out after a certain period of inactivity. If you were playing Blackjack, Casino Craps, or Video Poker when the disconnection occurred and succeeding reconnecting prior to being logged out, the system will return you to the exact moment when the online casino game was interrupted. If you were playing a game such as Slots and Roulette, where the player does not affect the result of the game after placing his wager, proceed to the Game History section to view your game's outcome.
A: In most cases, this is resolved by updating your Adobe Flash Player. Go to http://get.adobe.com/flashplayer/ and upgrade to the latest version of Adobe Flash. If the problem persists, please email us at email@example.com
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Payment processing is done by Viral Interactive Limited, Cobalt House, 2nd Floor, Notabile Road, Mriehel, Malta